Payment Policy

1. Accepted Payment Methods

We accept PayPal. At checkout, select PayPal and you'll be taken to PayPal to complete your payment, where you can pay with your PayPal balance or a debit or credit card that PayPal accepts. We don't accept other payment methods at this time.

2. Currency and Taxes

All prices are in US Dollars (USD). Sales tax, where it applies, is calculated at checkout based on your shipping address and shown before you pay. Shipping costs depend on the USPS method and destination you choose and are shown at checkout before you pay.

If your PayPal account or card uses a currency other than USD, PayPal or your card issuer may apply its own exchange rate and fees, which Mysa Miami doesn't control.

3. No Additional Charges

We don't charge any extra fees or surcharges for paying with PayPal. The total shown at checkout (item prices, shipping and any sales tax) is the amount you pay.

4. Payment Processing

Your payment is authorized when you place your order and charged once the order is confirmed. If we can't accept your order or an item is out of stock, we'll cancel the authorization or issue a full refund within 14 days.

5. Bank Statement Appearance

Your charge will appear as a PayPal payment that references MYSAMIAMI. If you don't recognize a charge, please contact us before filing a dispute with PayPal or your bank. We usually resolve these within one business day.

6. Security

Checkout is handled by Shopify over an encrypted (TLS) connection, and payments are processed by PayPal. Mysa Miami never receives or stores your PayPal login or full card details. PayPal processes payment information in line with PCI-DSS standards and runs its own fraud-prevention checks.

7. Declined Payments

PayPal or your card issuer may decline a payment, for example because of insufficient funds, security checks, spending limits or incorrect details. If this happens, your order isn't placed and you aren't charged. Any pending authorization is released automatically, usually within 7 business days.

8. Receipts and Invoices

We email a receipt once your order is confirmed. If you need an invoice, contact us at info@mysa-miami.com within 7 days of your purchase.

Questions about payment? Email info@mysa-miami.com or call +1 864 453-9095 (Monday–Friday, 9:00 AM–5:00 PM ET).